TIMBER:

THE BEAUTY OF SOLID TIMBER IS THAT WITH CARE ITS APPEARANCE WILL IMPROVE WITH AGE.  THE LUSTRE WILL DEVELOP DUE TO GOOD HANDLING AND THE NATURAL WARMTH THAT TIMBER DEVELOPS OVER TIME.  SPECIFIED STORE’S FURNITURE IS MADE WITH THE BEST STANDARDS OF CRAFTSMANSHIP TO LAST THROUGH MANY GENERATIONS.  WE USE ONLY SELECT GRADE HARDWOODS FOR ALL OUR FURNITURE. OVER TIME ANY SURFACE WILL REQUIRE MAINTENANCE OR RESTORATION TO SOME EXTENT, DEPENDING ON HOW IT IS USED AND CARED FOR.

 FURNITURE FINISH

UNLESS OTHERWISE SPECIFIED, ALL OF SPECIFIED STORE’S FURNITURE IS SEALED WITH A MATT CLEAR LACQUER WITH SPECTACULAR WEARING CHARACTERISTICS. BECAUSE SPECIFIED STORE’S FURNITURE LACQUER IS WATER BASED IT BONDS INTO TIMBER FIBRES. THE LACQUER FINISH WILL RESIST HEAT, MOISTURE, ALCOHOL, ABRASION AND NORMAL HOUSEHOLD CHEMICALS, HOWEVER IF POSSIBLE AVOID THESE THINGS.  COMMON SENSE SHOULD PREVAIL, FOR EXAMPLE, A HOT DISH STRAIGHT FROM THE OVEN WILL MARK A DINING TABLE AND SAND WILL CUT THROUGH THIS LACQUER QUICKLY.

 NORMAL MAINTENANCE

WARM WATER WITH A TINY AMOUNT OF MILD DETERGENT IS GENERALLY ALL THAT IS REQUIRED FOR DAY-TO-DAY CLEANING.  NEVER USE A SILICONE BASED FURNITURE POLISH ON THIS TYPE OF LACQUER FINISH (EG. MR SHEEN).  USING THESE TYPES OF PRODUCTS WILL RESULT IN RESTORATION DIFFICULTIES SHOULD IT EVER BE REQUIRED, AS THE SILICONE BUILDS UP ON THE SURFACE AND RESISTS REMOVAL AND FURTHERMORE PREVENTS NEW LACQUERS BONDING WITH THE TIMBER. THE POPULAR ORANGE OIL CLEANERS SEEM TO WORK WELL AT REMOVING GOO AND WE WOULD RECOMMEND THEM FOR MORE STICKY BUILD UP.

 GENERAL CARE INSTRUCTIONS:

THE LOCATION OF YOUR FURNITURE CAN AFFECT ITS LONGEVITY. PLACING FURNITURE WHERE IT CAN TOUCH EXTERNAL WALLS CAN CREATE MOISTURE BUILD-UP, AND PLACING IT TOO CLOSE TO RADIATORS, HEATERS AND GAS OR WOOD FIRES CAN INCREASE THE RISK OF SCORCHING DAMAGE OR DISCOLOURATION. SHARP OBJECTS SUCH AS BUCKLES, RINGS AND EVEN THE CLAWS OF YOUR PETS CAN TEAR, SCRATCH OR BREAK THE FURNITURE. PROTECT FROM DIRECT SUNLIGHT AND ROTATE REVERSIBLE CUSHIONS AT REGULAR INTERVALS. VACUUM CUSHIONS WEEKLY ON LOW SUCTION AND TAKE CARE WITH SURFACES.

 FURNITURE SHOULD ALWAYS BE LIFTED AND NOT DRAGGED WHEN MOVED AND CHAIRS SHOULD ALWAYS HAVE FOUR LEGS ON THE FLOOR.  WE BELIEVE THAT THE STRONGEST JOINTS ARE USED IN OUR FURNITURE, HOWEVER DRAGGING ITEMS OR USING THEN IN A WAY THAN THEY ARE OTHERWISE INTENDED MAY RESULT IN DAMAGING THE STRUCTURAL INTEGRITY OF THE FURNITURE.

 KEEP FURNITURE AWAY FROM DIRECT SUNLIGHT AND AGENTS OF EXTREME CLIMATE CHANGES SUCH AS HEATERS OR AIR CONDITIONERS AT ALL TIMES.  DIRECT SUNLIGHT AND HEAT IS FURNITURE’S WORST ENEMY.  SUNLIGHT WILL BLEACH THE COLOUR OUT OF WOOD, CAUSE GLUE FAILURE AND EXTREME DISTORTION OF TIMBER DIMENSIONS.  TIMBER IS ALWAYS AFFECTED BY MOISTURE CHANGES IN THE ATMOSPHERE, BECAUSE PART OF ITS FUNCTION IN NATURE IS NOT ONLY TO PROVIDE STRENGTH TO A TREE BUT ALSO TO CARRY LIQUID NUTRIENTS.  OUR FURNITURE IS ALWAYS CONSTRUCTED FROM KILN-DRIED MATERIAL SO THAT THIS MOISTURE CONTENT IS CONTROLLED AS MUCH AS POSSIBLE.  NEVERTHELESS EVERY TIME THAT THERE IS MOISTURE CHANGE ORE DRAMATIC TEMPERATURE CHANGE IN OUR ENVIRONMENT, THIS WILL CAUSE CHANGES IN ANY SOLID TIMBER. ALTHOUGH OUR TIMBER COLLECTIONS OFTEN HAVE LACQUERED SURFACES AND CAN MOSTLY TOLERATE THE HEAT FROM COFFEE CUPS AND DINNER PLATES, THEY CANNOT TOLERATE GREATER TEMPERATURES FROM DISHES HEATED ON THE STOVE-TOP OR IN CONVENTIONAL OR MICROWAVE OVENS. THE GENERAL RULE IS: IF SOMETHING IS TOO HOT TO HOLD, IT IS TOO HOT TO PLACE ON TIMBER. THESE HOTTER CONTAINERS CAN MARK THE TIMBER. THE LACQUER IS ALSO WATER RESISTANT, HOWEVER CANNOT TOLERATE EXCESSIVE QUANTITIES OF LIQUID. DRY ANY SPILLS IMMEDIATELY AND POLISH THE SURFACE, OTHERWISE LIQUID MAY SEEP THROUGH THE LACQUER AND CAUSE IRREPARABLE DAMAGE. OTHER SPILLS, SUCH AS GLUE OR CORRECTION FLUID, SHOULD BE REMOVED WITH A DAMP CLOTH (SOAPY IF NECESSARY) THEN DRIED AND RE-POLISHED UNTIL THE GLOSS RETURNS. DO NOT ALLOW HOT COOKING UTENSILS, METHYLATED SPIRITS, PENS, TEXTAS, NAIL VARNISH AND OTHER SIMILAR SUBSTANCES TO COME INTO CONTACT WITH YOUR WOODEN FURNITURE. YOUR SOLID WOOD FURNITURE IS A NATURAL PRODUCT AND MAY EXPAND AND CONTRACT DUE TO TEMPERATURE CONDITIONS, OCCASIONALLY PRODUCING SMALL CRACKS WITHIN OR BETWEEN THE TIMBERS. THIS IS NORMAL AND OFTEN PART OF A PIECE’S CHARACTER. TO MINIMISE MOVEMENT THE FURNITURE SHOULD NOT BE PLACED OUTSIDE, IN DIRECT SUNLIGHT OR IN HEAVILY AIR CONDITIONED AREAS. WHEN IN DOUBT ALWAYS SEEK PROFESSIONAL ADVICE.  IF SERIOUS DAMAGE OCCURS TO YOUR FURNITURE, RESTORATION IS ALMOST ALWAYS POSSIBLE.

THE TIMBER WE USE:

EUROPEAN AND AMERICAN OAK  (HARDWOOD): THE GENUS QUERCUS HAS MORE THAN TWO HUNDRED SEPARATE SPECIES AND PRODUCES THE TRUE OAKS. MOST ARE FOUND IN THE NORTHERN HEMISPHERE WHERE, IN TEMPERATE REGIONS, THEY MAY FORM PURE STRANDS OR BE A DOMINANT SPECIES IN MIXED WOODLANDS. IN WARMER COUNTRIES THEY TEND TO OCCUPY THE MOUNTAIN AREAS. OAKS FALL INTO THREE GROUPS: RED, WHITE, AND EVERGREEN OR LIVE OAKS. VARYING IN COLOUR FROM A LIGHT YELLOW TO A DARK RED, THIS VERY STRONG TIMBER HAS BEEN USED FOR HUNDREDS OF YEARS IN FURNITURE MAKING AND CAN BE STAINED TO ALMOST ANY SHADE.

SMALL SCRATCHES HOME REPAIR

SCRATCHES IN THE LACQUER CAN BE IMPROVED. IF A SCRATCH DOES NOT PENETRATE RAW TIMBER I.E. IF IT IS ONLY IN THE LACQUER SURFACE RATHER INTO THE TIMBER UNDERNEATH, A TOUCH UP WITH A TUNG OIL TYPE PRODUCT CAN HELP THE PROBLEM. BE PARTICULARLY CAREFUL WITH LARGE SURFACES SUCH AS DINING TABLE TOPS AND BEDHEADS. IT IS UNLIKELY THAT THESE CAN BE REPAIRED TO A PERFECT CONDITION WITH SMALL TOUCH UPS. IT IS POSSIBLE TO MAKE THE SURFACE WORSE IF YOU ARE NOT CAREFUL.

  1. RUB BACK THE SURFACE GENTLY WITH FINE STEEL WOOL, 0000 OR 000 GRADES ONLY BEING CAREFUL TO GO WITH THE GRAIN.

  2. CLEAN OUT ANY STEEL WOOL PARTICLES WITH A SOFT CLOTH.

  3. APPLY SPARINGLY A TUNG OIL PRODUCT SUCH AS “FEAST WATSON FINE BUFFING OIL”. BE CAREFUL TO USE ONLY A SMALL AMOUNT OF OIL AND RUB IN GENTLY WITH A COTTON FLUFF FREE CLOTH.

  4. WIPE OFF EXCESS OIL IMMEDIATELY.

  5. RUB VERY GENTLY WITH 0000 OR 000 STEEL WOOL BETWEEN COATS.  APPLY A NUMBER OF VERY THIN COATS WITH ADEQUATE DRYING TIME BETWEEN IN PREFERENCE TO ONE OR TWO THICK COATS.

DAMAGE REQUIRING RESTORATION

IT IS NOT UNLIKELY THAT WITH ACCIDENTS, CONSTANT USE AND OUR RELAXED CONTEMPORARY LIFESTYLE, SOLID TIMBER WILL REQUIRE RESTORATION IN THE FUTURE. FEW PEOPLE WANT TO FUSS OVER A PIECE OF FURNITURE FOREVER. ESSENTIALLY THE SURFACE WILL BE STEAMED IF DENTED TO RECONSTITUTE THE TIMBER FIBRES, FILLED OR PATCHED IF TIMBER FIBRE IS BROKEN, SANDED BACK TO RAW TIMBER AND THEN REFINISHED WITH LACQUER. IF SILICONE POLISHES HAVE BEEN USED, THE RAW SANDED TIMBER SURFACE WILL NOT TAKE A LACQUER EVENLY AND IT WILL REQUIRE MULTIPLE SANDING AND REFINISHING THAT WILL BE CONSIDERABLY MORE COSTLY. IF THE FURNITURE HAS BEEN MISTREATED, BY BEING LEFT IN DIRECT SUNLIGHT, RESTORATION MAY NOT BE POSSIBLE TO A GOOD STANDARD. IF FURNITURE HAS BEEN DRAGGED OR LEFT IN EXTREME HEAT, GLUE IN JOINTS MAY NEED TO BE REPLACED BY RE-BUILDING. THIS KIND OF RESTORATION CANNOT BE DONE ON SITE AND WILL REQUIRE FREIGHT TO AND FROM THE JOINER.

 

RATTAN AND CANE:

RATTAN OR CANE FURNITURE AND ACCESSORIES ARE FASHIONED FROM THE STEAM-BENT POLES OF THE RATTAN PALM, A SPINY SUB-TROPICAL CLIMBING PALM THAT GROWS LIKE A VINE. THE OUTER SKIN OF THE RATTAN PALM IS PEELED FOR USE AS BINDER CANE, SLAB SHAVE RATTAN IS FOR WEAVING PANELS AND CANING CHAIR SEATS. THE INNER CORE IS CUT FOR USE IN WICKERWORK AND BASKETRY. IT IS KNOWN AS REED AND AVAILABLE IN SEVERAL WIDTHS, DIAMETERS AND SHAPES INCLUDING ROUND, OVAL, FLAT-OVAL AND FLAT.

TO CLEAN RATTAN FURNITURE BRUSH REGULARLY WITH A DRY MEDIUM-BRISTLE BRUSH, SUCH AS A VEGETABLE BRUSH, TO REMOVE DIRT BUILD-UP FROM BETWEEN THE REED STRANDS. IF VERY DIRTY, OR TO SPOT CLEAN STAINS, USE A MILD DETERGENT OR A FURNITURE CLEANER. TAKE CARE HOWEVER, AS ALTHOUGH RATTAN, WICKER AND CANE CAN WITHSTAND MOISTURE TO A CERTAIN EXTENT, THEY WILL BECOME LIMP, LOOSE AND SAGGY WITH TOO MUCH WATER. WICKER WILL RESUME ITS SIZE AND SHAPE WHEN IT DRIES, BUT IF TOO MUCH WATER HAS BEEN USED IN CLEANING, THE STRANDS OF REED MAY BE DISTURBED AND REMAIN DISTORTED AFTER DRYING. SOME RATTAN AND CANE PRODUCTS ARE SUN-BLEACHED, DISTRESSED AND/OR STAINED. SUN-BLEACHED OR DISTRESSED CANE IS LIGHTER IN COLOUR AND GENERALLY A LITTLE HARDER THAN A NATURAL OR DARK COLOUR CANE. MINOR CHIPPING OR FADING OF STAINED OR PAINTED RATTAN AND CANE CAN BE TOUCHED UP WITH STAIN-PENS, AVAILABLE THROUGH OUR SHOWROOMS. CANE IS SOMETIMES RECOMMENDED FOR OUTDOOR USE, HOWEVER IF LEFT OUTDOORS IT WILL DETERIORATE AFTER A FEW YEARS DEPENDING ON EXPOSURE TO THE ELEMENTS. IF YOU DESIRE AN OUTDOOR CANE-LOOK SETTING, WE RECOMMEND THAT YOU PURCHASE A SYNTHETIC WOVEN PRODUCT.

RELAX AND ENJOY YOUR FURNITURE

FEEL FREE TO CALL IF YOU HAVE ANY QUESTIONS. WE FEEL THAT OUR SOLID HARDWOOD FURNITURE WILL WEAR INCREDIBLY WELL AND IS MADE WITH THE HIGHEST STANDARDS. IT WILL IMPROVE WITH AGE AND LOOK SPECTACULAR EVEN WITH WEAR AND TEAR OF NORMAL USE. CONGRATULATIONS ON YOUR PURCHASE